Service Co-Ordinator – Blue Central
Back to all CareersWe are looking for enthusiastic individuals who are keen to work in a fast paced business environment. This is a great opportunity to develop within a growing company.
SERVICE CO-ORDINATOR JOB DESCRIPTION
Role Overview
To support the service control team and operations manager in providing internal & external customers with a reliable and responsive service. Manage the PDI process Working as part of the service control team to provide excellent customer service and ensure customer satisfaction from the service operation.
Responsibilities
- Engage & promote company H&S procedure’s & culture
- Machine & attachments stock control & audits
- Machine Install/Handover
- Manufacture Registration
- Demonstration
- Hire management
- PDI process
- Trade Inn Inspection
- Machine Transportation
- WIP – Internal
- Parts ordering
- Parts stock inventory/returns
- Service quote process
- Booking in services
- SAP content management
- Engineer welfare & administration
Required Skills
- High level of communication
- High level IT – SAP/Excel/Warranty platforms
- Medium level of technical knowledge
- High level teamwork
- High level organisational skills
- High level of prioritisation
- Medium level of relationship management
Attributes
- Growth mindset
- Flexible
- Change orientated
- Able to work under pressure
- Self-motivated
- Problem Solver
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